Rental Terms


  • Must be aged between 23 and 75 years old
  • Must have a satisfactory driving record (Please advise us of any driving offences prior to booking) Under 25 must have totally clean licence and driving record.
  • Must produce full current driving licence and have held it for at least one year. You must also produce a drivers licence clearance code.
  • Licence code available at
  • Must produce a major credit card in the same name of the driver A recently dated utility bill confirming the address

Rental period

  • A standard rental day is 0815-0800.On longer rentals you can arrange different collection / return times.

Mileage Charge

  • Unlimited mileage on all hires over 2 days. 1 and 2 day hires - 150 miles free per day, then 15 pence per mile, plus vat
  • Continental hires, minimum of 3 days,1000 miles free, then 15 pence per mile plus vat


  • Customers are responsible for refueling the vehicle. Any fuel not replaced will be charged on - Plus a small refueling charge.


  • Insurance excess: The insurance excess ranges from £500 - £1500.00 depending of vehicle hired.A credit card, excess deposit will be required for the hire. The driver will be responsible for any damage, up to the allowance amount, plus any off road charges (up to your excess), whilst the vehicle is being repaired.The excess can be reduced by paying a CDW reduction fee. (Full details on request)


  • All our vehicles are covered by the AA or RAC


  • Extending the hire period is subject to prior consent from Keydrive.

Overseas use

  • Vehicles may not be taken out of Great Britain (England, Scotland and Wales) without the prior consent of Keydrive. If you want to take the vehicle to Europe,( EU only ) we can arrange your green card insurance and AA 5 star recovery.Any vehicles taken out of the UK, without prior permission and paperwork, will be driven uninsured and the driver will be responsible in FULL for any damage to the vehicle. We also have an arrangement with our international partners and can offer excellent rental deals in most overseas destinations.
  • Overseas hires are a minimum of three days duration and have a mileage allowance of 1000 miles, then 10ppm

Parking fines and Congestion Charging

  • The hirer is responsible for,any charges received by us for Parking, congestion charging or any other offences committed whilst the vehicle is on hire. Any fines/ Charges paid by us will be charged on to your credit card - Plus an administration fee for dealing with charge.

Airport Delivery/Collection

  • Delivery charge to Heathrow & Gatwick £30.00 plus VAT at current rate - each way.( 0700-1700 Monday - Friday ) Out of standard hours extra £10.00 plus vat.
  • A further charge may be made for any excess waiting time- if the vehicle is not returned at the agreed time.
  • Delivery to other locations can be quoted on request

For further information please view our full rental terms & conditions.