Service Department CHRISTMAS HOURS

The service departmnet will close 13:00 on 22nd December and reopen 08:00 Tuesday 02nd January

All repairs must be booked in advance.

Please book online



Christmas hours 

The rental departmnet will close @ 14:00 on the 22nd and will be open again Wednesday 27th / 28th/29th/30th 08:30-10:00 for pre booked rentals only

We will return as normal on the 2nd January

All vehicles must be booked in advance. Please book online

All paperwork and driver checks will need to be completed in advance of collection


Keydrive Leatherhead Office


From June 2015, the paper part of the UK drivers licence, will no longer be valid. You will need to bring in with you, your photo card licence along with a valid licence check code from the DVLA @

View your driving licence information

This service replaces the paper counterpart of your licence from 8 June 2015.

You can use this service to:

  • view your driving record, eg vehicles you can drive, penalty points and disqualifications
  • create a licence check code to share your driving record with someone, eg a car hire company or your employer

The check code will allow someone to see:

  • what vehicles you can drive
  • any penalty points or disqualifications you have
  • your name
  • the last 8 characters of your driving licence number

You can’t use this service:

  • if your licence was issued in Northern Ireland
  • to check the progress of a licence application
  • to check historical information, eg expired penalty points or old driving licence entitlements

You’ll need



Insurance warning

Be very aware of fraud and cash for crash accidents.

Some usefull steps, you can take to minimise the risk.

  1. Never tailgate - Allow plenty of space between you and the car in front.
  2. Look beyond the car in front - If you see erratic driving up ahead, slow down and be ready to brake hard, remember you may be the intended victim.
  3. Carry a pen and paper - Take note and keep a disposable camera or mobile for taking pictures.

Concentrate on your driving - If you are distracted, by using a mobile phone or other device, this could harm you in any insurance claim.

What to do if you are involved in a suspect accident

  1. Stay calm - Think clearly and as with any accident do not admit liability.
  2. If you think another vehicle may have been involved, try and get the registration number and or description.
  3. Call the police - If you have any suspicions about the accident , or if anyone is injured.
  4. Use a camera or phone camera to photograph the immediate scene,road markings and any damage to the car involved.
  5. Count the number of occupants in the car - Numbers can grow in the days following an accident.
  6. Get the names, address and dates of birth of all occupants and note where they where sitting in the car.
  7. Look for independent witnesses - avoid anyone who is too enthusiastic , they may be in on the scam.
  8. Look for CCTV cameras in the area and tell your insurer as soon as possible, so they can try and gather footage.
  9. Share any concerns you may have with your insurer.

Call the confidential insurance fraud bureau (IFB) cheat line on 0800 328 2550 with any information, you may feel is relevant.

Keydrive and its insurers will investigate all claims to the full, we have a shared database with other rental companies and can look for any serial claimers.We will prosecute to the maximum, anyone suspected of insurance fraud.

Advice to passengers- Follow the links below for further information.

Terminal 5 Opens

Heathrow T5 seems to have come through, all the inital start up problems.

The average check in time on the 20th April was only 5.2 minutes, with no reports of any lost luggage.

Heathrow Terminal 5 is now a fantastic Terminal to travel from or arrive at.

We look forward to welcoming you to the new Terminal.Whatever happens air side, we will make sure, your Car Rental pick up is smooth, quick and completely hassle free.